FASTER TO ANY SIZE DISASTER
The first 48 hours after a fire damage can make the difference between restoring versus replacing damaged property and personal belongings. Rapid response and timely mitigation can help prevent fire damage from creating longterm problems.
We understand returning to normal is your primary concern. SERVPRO® Response Teams are trained in caring for both you and your property. By responding quickly with a full line of fire cleanup and restoration services, we can help you get your home or business back up and running quickly and help protect your property and belongings. If your home or business suffers a fire damage, contact us to help make it “Like it never even happened.”
Emergency Fire Damage Tips
These emergency tips will assist you in taking proper action until we arrive. Follow these DOs and DON’Ts to help reduce damage and increase the chances of a successful restoration.
-Limit movement in the home to prevent soot particles from being embedded into carpet and avoid tracking.
-Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
-If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
-Wipe soot from metal kitchen and bathroom faucets, trim and appliances.
-If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
-Remove soot particles from plants with a damp cloth.
-Change HVAC filter, but leave system off until a trained professional can check the system.
-Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.
-Don’t attempt to wash any walls or painted surfaces without first contacting us.
-Don’t attempt to shampoo carpet, rugs or upholstered furniture without first consulting your us.
-Don’t attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.
-Don’t consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
-Don’t turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock and air movement may create secondary damage.
-Don’t send garments to the dry cleaner. Improper cleaning may set in smoke odor.
Carbon Monoxide: A Silent Cold-Weather Killer
Carbon monoxide is a gas you cannot
see, taste or smell. According to ready.gov,
an average of 430 Americans die each year
from unintentional carbon monoxide (CO)
poisoning. Often times, it is the result of
faulty, improperly used or vented consumer
products like furnaces, ranges, water
heaters, room heaters and engine-powered
equipment, such as portable generators.
However, there are precautions you can
take to help protect yourself, your family,
and your employees from deadly CO fumes.
Reduce the chance of CO exposure in
your workplace by performing regular
maintenance on equipment and appliances
that can produce CO. Install carbon
monoxide detectors on every level of the
home, including outside of all bedrooms.
Consider having all fuel-burning heating
equipment and chimneys serviced annually
by a professional. Use portable generators
only in well-ventilated areas away from doors,
windows, vents, and any other openings to
prevent fumes from entering the home.
For additional CO safety information,
visit usfa.fema.gov or osha.gov.
Happy New Year
Each new year brings the opportunity
for new beginnings! Make 2019 a
year to remember and resolve to be READY!
We want to help ensure you enjoy a safe and happy new year by helping you be prepared for anything the year may have in store.
While we only hope to see good things come
about in a new year, it is always a good idea to plan ahead for the not-so-good things—fire or water damage—that are always an unexpected
and unwelcome disaster.
Make your resolution one that helps protect you
and your business. Call your lus to learn more about how we can help you be “Ready for whatever happens” in the new year!
Are You Winter Weather Ready?
Are you prepared for the coming
cold weather? Cold weather
can have a huge impact on
your home or business if you are not
ready for it. From heavy rain and
freezing temperatures to damaging
winds, sleet or snow, all can cause
serious and costly property damage.
While you cannot control the weather,
you can take steps to be prepared
and help take the sting out of winter
To help prevent costly damages due to
weather, consider taking the following
precautions to protect your property
before colder weather hits:
-Check your business property
for downed tree limbs and
branches. Wind, heavy rain, ice
and snow can cause branches to
fall, which could cause damage
to the property and potentially
cause personal injuries.
-Roofs, water pipes, and gutters
should all be inspected to help
ensure they are in proper order.
Gutter downspouts should be
directed away from your building.
Clear gutters of debris that may
have gathered during the fall.
Leaves and other obstructions can
cause a damming effect, which
can lead to roof damage and
interior water problems.
-Inspect property, especially
walkways and parking lots, for
proper drainage to alleviate
a potential flood hazard.
-Inspect all handrails, stairwells and
entryways to address and correct
potential slippery or hazardous
areas. Install mats or non-slip
surfaces and post caution signs
where water could be present.
-Protect water pipes from freezing
by simply allowing water to drip
when temperatures dip below
freezing. If pipes are under a
cabinet, leave the cabinet doors
open, allowing warm inside air
to circulate around the pipes. If
the building has outdoor faucets,
consider shutting water off at the
main valve in the basement or
crawl space. Once the valve is off,
open the outdoor faucet to ensure
it drains, preventing any remaining
water from freezing in the pipe.
-Ask us about
completing an Emergency READY
Profile® (ERP) for your business.
The ERP is a no-cost assessment
of your facility and provides you
with a plan to get back in business
faster following a disaster.
When winter weather strikes, call
your local SERVPRO® Franchise
Professionals to strike back. n
Celebrate Safely This Holiday Season
Pretty lights, candles and
decorations are just a few of
the items bringing charm
and cheer to the holiday season—
however, if they are not used carefully
your holidays may go from festive to
The American Red Cross offers the
following safety tips to help greatly
reduce the fire risk in your home or
business this holiday season.
-Place Christmas trees, candles
and other holiday decorations at
least three feet away from heat
sources like fireplaces, portable
heaters, radiators, heat vents
-Make sure light strings and
other holiday decorations are
in good condition. Do not use
anything with frayed electrical
cords and always follow
-Always unplug tree and holiday
lights before leaving the
property or going to bed.
-Never use lit candles to decorate
a tree. Always extinguish
candles before leaving the room
or going to bed.
-Use only sturdy tree stands
designed not to tip over. Keep
curious pets and children away
from Christmas trees.
-Keep anything that can catch
fire—pot holders, oven mitts,
wooden utensils, paper or
plastic bags, food packaging and
towels or curtains—away from
your stove top.
-Designate one person to
walk around your property
to ensure all candles and
smoking materials are properly
extinguished after guests leave.
We wish you a safe and
happy holiday season!
FASTER TO ANY SIZE DISASTER
As the weather outside gets frightful and your cozy homes become warm and delightful, the holiday season’s aglow, let it snow, let it snow, let is snow. According to climate.gov, on February 12, 2010, there was snow present in all 50 states, including Hawaii! Five years later in 2015, it almost happened again, when every state but Florida experienced snow. While it is generally unlikely for certain states to encounter snow, it is still important to know how to be prepared if winter weather strikes at your home, business or while traveling.
But what happens if disaster does strike during the most wonderful time of year? Easy—Call your SERVPRO of North Morris County, even if it is the night before Christmas. We are on call 24 hours a day, seven days a week, 365 days of the year, ready when you need help the most.
Using a portable fire extinguisher
A portable fire extinguisher can be a life and property saving tool when used correctly. In order to operate an extinguisher, the National Fire Association suggests remembering the word PASS:
Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.
Aim low. Point the extinguisher at the base of the fire.
Squeeze the lever slowly and evenly.
Sweep the nozzle from side-to-side.
Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations. It is also important to ensure you have the correct type of extinguisher for your facility. Refer to the back of this brochure to learn more about the different classes of extinguishers and the type of fire each are designed to extinguish.
As a leader in the restoration industry, SERVPRO® knows timely mitigation is the key to reducing severity and recovering damaged items. Water– or smoke–damaged paper can rapidly deteriorate. Without proper handling, valuable files and irreplaceable documents could be lost forever. Let SERVPRO’s Document Restoration Team help you recover your damaged paper goods before it is too late.
Our technicians are trained to use the most advanced technology available for document recovery and drying; in fact, the Document Restoration Team uses the same technique the Library of Congress uses to dry water-damaged books.
Why choose SERVPRO® Vacuum Freeze Drying?
Vacuum freeze drying is the most efficient and effective way to salvage water-damaged documents. The Document Restoration Team uses sublimation—turning a solid directly into a vapor, skipping the liquid stage to avoid causing more damage to the documents. This process can recover even the most delicate items—from documents to photographs and x-rays, to entire business archives.
All employees of the Document Restoration Team are HIPAA Master certified and once your items arrive at the SERVPRO® facility, 24/7 video surveillance is guaranteed.
With the new age of technology, digitizing records and documents has become a standard practice in most industries. This eliminates the need to have massive file storage rooms and allows us to access records at the click of a button. If your file room was damaged by water or smoke and needs to be cleaned, dried or decontaminated, digitizing might be a good choice to eliminate the need to have hundreds or even thousands of documents and records in storage.
Gamma irradiation is a process used for cleaning/disinfecting and decontaminating documents or other consumer goods.
In a CAT 3 situation (sewage or flood water), documents are not only deteriorating but are also infected with all types of bacteria. In most storm situations, you are dealing with CAT 3 water; therefore, most of the affected documents you encounter will be contaminated.
If this is the case, decontamination is always a must. In living cells, these disruptions result in damage to the DNA and other cellular structures. These photoninduced changes at the molecular level cause the death of the organism or render the organism incapable of reproduction. The gamma process does not create residuals or impart radioactivity in processed products.
Unfortunately, many businesses and government agencies have to dispose of counterfeit, faulty, expired or contaminated materials. All entities need to be certified that their products and materials are destroyed. The guarantee of certified destruction is to protect one’s liabilities, brand image or proprietary information. We guarantee certified destruction to give you peace of mind that your documents are disposed of properly.
SERVPRO’s goal is to make the process as simple as possible for customers. Contact us for more information on Document Restoration services
Choosing the Appropriate Fire Extinguisher
Class A: This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper and many plastics.
Class B: Used on fires involving flammable liquids, such as grease, gasoline and oil.
Class C: Designed for fires involving appliances, tools, or other equipment electrically energized or plugged in.
Class D: For use on flammable metals; often specific for the type of metal in question. These are typically found only in factories working with these metals.
Class K: Intended for use on fires that involve vegetable oils, animal oils, or fats in cooking appliances. These extinguishers are generally found in commercial kitchens, but are becoming more popular in the residential market for use in kitchens.