Recent Posts

Are You Winter Weather Ready?

12/17/2018 (Permalink)

Are you prepared for the coming
cold weather? Cold weather
can have a huge impact on
your home or business if you are not
ready for it. From heavy rain and
freezing temperatures to damaging
winds, sleet or snow, all can cause
serious and costly property damage.
While you cannot control the weather,
you can take steps to be prepared
and help take the sting out of winter

To help prevent costly damages due to
weather, consider taking the following
precautions to protect your property
before colder weather hits:

-Check your business property
for downed tree limbs and
branches. Wind, heavy rain, ice
and snow can cause branches to
fall, which could cause damage
to the property and potentially
cause personal injuries.
-Roofs, water pipes, and gutters
should all be inspected to help
ensure they are in proper order.
Gutter downspouts should be
directed away from your building.
Clear gutters of debris that may
have gathered during the fall.
Leaves and other obstructions can
cause a damming effect, which
can lead to roof damage and
interior water problems.
-Inspect property, especially
walkways and parking lots, for
proper drainage to alleviate
a potential flood hazard.
-Inspect all handrails, stairwells and
entryways to address and correct
potential slippery or hazardous
areas. Install mats or non-slip
surfaces and post caution signs
where water could be present.
-Protect water pipes from freezing
by simply allowing water to drip
when temperatures dip below
freezing. If pipes are under a
cabinet, leave the cabinet doors
open, allowing warm inside air
to circulate around the pipes. If
the building has outdoor faucets,
consider shutting water off at the
main valve in the basement or
crawl space. Once the valve is off,
open the outdoor faucet to ensure
it drains, preventing any remaining
water from freezing in the pipe.
-Ask us about
completing an Emergency READY
Profile® (ERP) for your business.
The ERP is a no-cost assessment
of your facility and provides you
with a plan to get back in business
faster following a disaster.

When winter weather strikes, call
your local SERVPRO® Franchise
Professionals to strike back. n

Celebrate Safely This Holiday Season

12/10/2018 (Permalink)

Pretty lights, candles and
decorations are just a few of
the items bringing charm
and cheer to the holiday season—
however, if they are not used carefully
your holidays may go from festive to

The American Red Cross offers the
following safety tips to help greatly
reduce the fire risk in your home or
business this holiday season.

-Place Christmas trees, candles
and other holiday decorations at
least three feet away from heat
sources like fireplaces, portable
heaters, radiators, heat vents
and candles.

-Make sure light strings and
other holiday decorations are
in good condition. Do not use
anything with frayed electrical
cords and always follow
the manufacturer’s

-Always unplug tree and holiday
lights before leaving the
property or going to bed.

-Never use lit candles to decorate
a tree. Always extinguish
candles before leaving the room
or going to bed.

-Use only sturdy tree stands
designed not to tip over. Keep
curious pets and children away
from Christmas trees.

-Keep anything that can catch
fire—pot holders, oven mitts,
wooden utensils, paper or
plastic bags, food packaging and
towels or curtains—away from
your stove top.

-Designate one person to
walk around your property
to ensure all candles and
smoking materials are properly
extinguished after guests leave.

We wish you a safe and
happy holiday season! 


12/4/2018 (Permalink)

As the weather outside gets frightful and your cozy homes become warm and delightful, the holiday season’s aglow, let it snow, let it snow, let is snow. According to, on February 12, 2010, there was snow present in all 50 states, including Hawaii! Five years later in 2015, it almost happened again, when every state but Florida experienced snow. While it is generally unlikely for certain states to encounter snow, it is still important to know how to be prepared if winter weather strikes at your home, business or while traveling.

But what happens if disaster does strike during the most wonderful time of year? Easy—Call your SERVPRO of North Morris County, even if it is the night before Christmas. We are on call 24 hours a day, seven days a week, 365 days of the year, ready when you need help the most.

Using a portable fire extinguisher

12/3/2018 (Permalink)

A portable fire extinguisher can be a life and property saving tool when used correctly. In order to operate an extinguisher, the National Fire Association suggests remembering the word PASS:

Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism. 

Aim low. Point the extinguisher at the base of the fire.

Squeeze the lever slowly and evenly.

Sweep the nozzle from side-to-side.

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations. It is also important to ensure you have the correct type of extinguisher for your facility. Refer to the back of this brochure to learn more about the different classes of extinguishers and the type of fire each are designed to extinguish.

Document Restoration

12/3/2018 (Permalink)

As a leader in the restoration industry, SERVPRO® knows timely mitigation is the key to reducing severity and recovering damaged items. Water– or smoke–damaged paper can rapidly deteriorate. Without proper handling, valuable files and irreplaceable documents could be lost forever. Let SERVPRO’s Document Restoration Team help you recover your damaged paper goods before it is too late.

Our technicians are trained to use the most advanced technology available for document recovery and drying; in fact, the Document Restoration Team uses the same technique the Library of Congress uses to dry water-damaged books.

Why choose SERVPRO® Vacuum Freeze Drying?

Vacuum freeze drying is the most efficient and effective way to salvage water-damaged documents. The Document Restoration Team uses sublimation—turning a solid directly into a vapor, skipping the liquid stage to avoid causing more damage to the documents. This process can recover even the most delicate items—from documents to photographs and x-rays, to entire business archives.

All employees of the Document Restoration Team are HIPAA Master certified and once your items arrive at the SERVPRO® facility, 24/7 video surveillance is guaranteed.


With the new age of technology, digitizing records and documents has become a standard practice in most industries. This eliminates the need to have massive file storage rooms and allows us to access records at the click of a button. If your file room was damaged by water or smoke and needs to be cleaned, dried or decontaminated, digitizing might be a good choice to eliminate the need to have hundreds or even thousands of documents and records in storage.

Gamma Irradiation 

Gamma irradiation is a process used for cleaning/disinfecting and decontaminating documents or other consumer goods.

In a CAT 3 situation (sewage or flood water), documents are not only deteriorating but are also infected with all types of bacteria. In most storm situations, you are dealing with CAT 3 water; therefore, most of the affected documents you encounter will be contaminated.

If this is the case, decontamination is always a must. In living cells, these disruptions result in damage to the DNA and other cellular structures. These photoninduced changes at the molecular level cause the death of the organism or render the organism incapable of reproduction. The gamma process does not create residuals or impart radioactivity in processed products.

Certified Destruction

Unfortunately, many businesses and government agencies have to dispose of counterfeit, faulty, expired or contaminated materials. All entities need to be certified that their products and materials are destroyed. The guarantee of certified destruction is to protect one’s liabilities, brand image or proprietary information. We guarantee certified destruction to give you peace of mind that your documents are disposed of properly.


SERVPRO’s goal is to make the process as simple as possible for customers. Contact us for more information on Document Restoration services

Choosing the Appropriate Fire Extinguisher

12/3/2018 (Permalink)

Class A: This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper and many plastics.

Class B: Used on fires involving flammable liquids, such as grease, gasoline and oil.

Class C: Designed for fires involving appliances, tools, or other equipment electrically energized or plugged in.

Class D: For use on flammable metals; often specific for the type of metal in question. These are typically found only in factories working with these metals.

Class K: Intended for use on fires that involve vegetable oils, animal oils, or fats in cooking appliances. These extinguishers are generally found in commercial kitchens, but are becoming more popular in the residential market for use in kitchens.

Safety First: Before the Feast

11/12/2018 (Permalink)

Each November, families gather
to celebrate Thanksgiving by
preparing a delicious feast,
but if you don’t practice safe cooking
habits, your happy holiday could
become hazardous very quickly.

According to the National Fire
Protection Association, cooking is
the main cause for home fires and
injuries, with Thanksgiving being the
peak day for cooking-related fires.

Review the following safety
tips to help ensure you can
enjoy a safe holiday.

-Never leave cooking food
unattended–stay in the
kitchen when frying, grilling
or broiling food. If someone
must leave the kitchen for even
a short period of time, they
should turn off the stove.

-Check food regularly while
cooking and remain in the
home while cooking. Use
a timer as a reminder that
the stove or oven is on.

-Keep the kids away from the
cooking area. Enforce a “kid-free
zone” and make them stay at least
three feet away from the stove.

-Keep anything flammable–pot
holders, oven mitts, wooden
utensils, paper or plastic bags,
food packaging and towels or
curtains—away from the stove,
oven or any other appliance in
the kitchen that generates heat.

-Do not wear loose clothing or
dangling sleeves while cooking.

-Clean cooking surfaces on a regular
basis to prevent grease buildup.

-Purchase a fire extinguisher to keep
in the kitchen. Contact the local
fire department for training on
the proper use of extinguishers.

-Always check the kitchen before
going to bed or leaving the home
to make sure all stoves, ovens, and
small appliances are turned off.

-Install a smoke alarm near the
kitchen, on each level of the
home, near sleeping areas and
inside and outside bedrooms.
Use the test button to check
it each month. Replace all
batteries at least once a year.

Have a safe and happy holiday season!


11/9/2018 (Permalink)

Did you know cooking
equipment is the leading
cause of residential fires?
As the holidays begin, fire precautions
should as well.

A property owner experiences a flood
of emotions when a fire ravages their
business or home. Fear, uncertainty,
stress and doubt about the future of the
property can be overwhelming to the
property owner long after the flames
have been extinguished and the smoke
has cleared.

After the first wave of heroes have
rescued the property, let us
help you restore the property.
Combining rapid response, the
utmost professionalism and open
communication, we strive to restore
not only the home or business, but to
restore the customer’s peace of mind, as

The National Fire Protection
Association (NFPA) offers the following
eye-opening statistics on fires:

-475,500 structure fires
were reported in the
United States in 2016.

-These fires caused $7.9 billion
in property damages.

-One structure fire was
reported every 66 seconds.

If the unthinkable happens and a fire
strikes, give the experts at SERVPRO a call. We’ll help make it “Like it never even happened.”

Why the Emergency READY Profile?

9/24/2018 (Permalink)

National Preparedness Month is the perfect opportunity to share the benefits of having a readiness plan in place with your customers, business and family.

The SERVPRO® Emergency READY Profile® (ERP) will help ensure you and your business are “Ready for whatever happens.”

In the event of an emergency, the SERVPRO® Emergency READY Profile® can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas. The ERP is also accessible online using your computer or tablet; download SERVPRO’s free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP establishes us as your disaster mitigation and restoration provider, giving you access to over 50 years experience and a System more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save a lot of time in the future. Call your local us to establish your Emergency READY Profile®.

Smoke Alarms: Life Savers

9/17/2018 (Permalink)

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).

In homes, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial environments, check your state requirements or contact your local Fire Marshall to help ensure all codes are met.

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year, and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detected in just one area (NFPA).

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross.

Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. For more information on emergency preparedness, contact us.