What our Customers say...


Beginning to end, excellent service from SERVPRO of North Morris County. I could not have been more pleased by the quick response I received to remediate my basement flood.

Leon was extremely reassuring that all would be fine. Work to clean up was meticulously executed, the workers were pleasant and cleaned up far beyond my expectations. Thank you!

I would like to tell you directly that I was extremely satisfied with the service I received, and Leon (and crew) was one of the most professional and meticulous people I have ever interacted with.

I would like to recommend SERVPRO of North Morris County if you have a customer who is seeking a direct referral before using your services.  Please feel free to share my home phone number with that person who might want to contact me about an appropriate potential job he is considering.    I will give a glowing report about the wonderful way in which you and Leon responded to my query! And, it didn't even benefit you short of my willingness to help you as you helped me - and, to know that your contact is in my book in case I need you for anything else you might help with!   Know that I wish you much success as your business grows!  And it will, with this experience most assuredly!

We had a wonderful experience with SERVPRO of North Morris County after a not so wonderful experience with a pipe bursting. Leon was the first to arrive, so professional, friendly and treated our home like his own. Tommy, also, was great with our job.

They were very responsive, calming and let us know the process every step of the way. Excellent experience and would highly recommend!

I highly recommend SERVPRO of North Morris County. They were very prompt and even did a virtual walk through with the insurance adjuster in these crazy times. Their work was excellent and clean. Special thanks to Leon! Amazing & thank you.

I would like to thank SERVPRO and specifically, Leon, for you caring and professional service.

SERVPRO of North Morris County definitely EXCEEDED my expectations. Leon was incredible along with his workers. They were very professional and hard working. He is an asset to your company

Mopping up after a faulty second-floor water pipe flooded the first-floor kitchen and basement is not easy. However, we can't thank SERVPRO of North Morris County enough for turning a terrible situation into a quick recovery.

Leon and his remediation team of Roy and Emilio were responsive, professional, empathetic, friendly, and so very good at their jobs.

They removed and/or dried out soaked walls, insulation, cabinets, ceilings, and floors quickly and neatly. Leon explained everything he was going to do before embarking on the job and estimated how long it would take to remediate the damage.

A true bright spot in an otherwise terrible ordeal. They left the house spotless. True professionals that you appreciate more than ever when things go wrong. Thank you again!

We contacted SERVPRO of North Morris County when our water pipe backed up into our basement.  Joe came right away and checked out the situation.  Then he and Leon got to work.

 They ripped up the carpeting, dried everything out, disinfected, cut back the wall bases, and got our basement ready for the contractor.  

They were very pleasant, knowledgeable, and friendly to work with, did a very thorough job, and we were extremely pleased with the outcome.  

Thanks for making the remediation of our terrible basement situation a breeze!!!  Much appreciated!!!  Would definitely recommend them to everyone.

We live in Rockaway and came home from a vacation to find flooding in our basement. Leon from SERVPRO arrived promptly and took excellent care of our mold problem. He was courteous and efficient and effective. We would certainly and unhesitatingly recommend Leon and North Morris County SERVPRO to anyone.

I wanted to reach out to you, Joe, to thank you for speaking with me last weekend, answering my questions and being so understanding. I wanted to say that Leon and crew were absolutely wonderful in every way. 

I am waiting for tenants to correct their washer problem which hopefully will be next week. I just want to stay on your radar because I still do need my ceilings replaced.

Thanks again for everything..

Leon and the team from SERVPRO of North Morris County were terrific! We would highly recommend them.

I cannot thank SERVPRO of North Morris County (Rockaway) enough for the fantastic job they did! My house had several pipes burst while I was away, and the entire house was a mess! They came out quickly, worked with me on all information, and performed everything in a professional manner. Like most people who need SERVPRO, this was a very difficult time for us - and SERVPRO helped ease the pain a bit.

Leon was ABSOLUTELY FANTASTIC! He was professional, courteous, prompt and empathetic. He kept me posted 7 days a week on status of job and made the whole difficult situation better. Thank you very much SERVPRO of North Morris County - but especially Leon, for the incredibly professional and good job you guys did! HIGHLY HIGHLY RECOMMEND!

My 2nd Floor Laundry hose failed and flooded my downstairs for 20 minutes causing major damage to my LR/DR ceiling and floors. This happened in Jan 2019 right before scheduled surgery.

The SERVPRO team headed by Leon was prompt, neat, and did everything they could to clean up the all damage and relieve me of any concerns I had about possible mold growth. Leon in particular, went out of his way to make things easier for me during a challenging and stressful time.

I offer my highest recommendations to this SERVPRO team. If you ever have any water damage to your home, do not hesitate to call them.

This letter is to acknowledge Leon Free and what a great asset he is to SERVPRO. Due to a leak in my basement, I placed a claim with my homeowners insurance company. They recommended SERVPRO of North Morris County to come in and assess the damage. Leon was the person who represented your company, and cleaned up my damaged carpet and walls.

Leon was extremely pleasant and knowledgeable with what needed to be done, and was always right on time when he stated he would be there. Everything was handled very quickly and efficiently. He also had a lot of patience, as this was the first time I had a water leak or a claim, and I didn't have a clue what I needed to do.

Because of my experience with Leon, I would definitely recommend SERVPRO to my family and friends.

SERVPRO of North Morris County sent their Production Manager, Leon to help us out with our water damage. Leon was very professional, concerned, informative and hard working. His crew were very hard working and professional and courteous and clean.

Called on Saturday morning because my hot water tank was leaking... SERVPRO of North Morris and their Ops Manager, Leon, were awesome!!!

We appreciate your help with our recent Butler location incident. What a mess... but your team was great!

SERVPRO of North Morris County was extremely professional. Excellent job

SERVPRO's crew was extremely professional, courteous anddid an excellent job

SERVPRO's crew chief, Leon, his professionalism was excellent. He was very helpful

No improvement needed! Just continue doing what you're doing!

Excellent job!. Workers were early. Leon, the crew chief, was wonderful. Very knowledgeable and professional. Very pleasant demeanor.

I found the representative to do a professional job and gave me a secure feeling. Continue to do business in the same way

SERVPRO of North Morris County was absolutely wonderful. We had such a mess and they were wonderful. I am so grateful to SERVPRO , now my house doesn't smell like a sewer and they did a wonderful job!

Perfect! You have devoted people. I would always recommend SERVPRO of North Morris County.

Leon (the crew chief) was very professional throughout the cleanup process. I would highly recommend SERVPRO of North Morris County!

On the certificate of satisfaction I was given, it asked if I had any suggestions for SERVPRO. I have none. I rated all areas a TEN. Everything was perfect. The service was fast and thorough

I found the Crew Chief and his team extremely polite and hard working. They were thorough and did a fantastic job. On a scale of 1 to 10, I would rate my experience a TEN

I found the representative to do a professional job and gave me a secure feeling. Continue to do business in the same way!

Leon, the crew chief, was very knowledgeable, hard working and pleasant to work with.

SERVPRO did a great job. They were professional and I felt confident they knew what they were doing. Prompt and efficient. Thanks!

They couldn't have been more courteous, professional and efficient. I am highly pleased their job. Thank you!

Joe and his team were professional, knowledgeable, punctual, friendly and caring! I will recommend Joe and SERVPRO of North Morris County to ALL of my colleagues, clients and friends.

Everything was simply enjoyable in this bad time!!!

Leon took charge and was very helpful in the entire process. The overall professionalism of the staff was outstanding.

I want to thank Joe, Bill and the crew for handling the water damage resulting from a washing machine hose. You delivered and made it as advertised...

"Like it Never Even Happened!"

Outstanding service! Joe went above and beyond my expectations. It could not have been a better experience. Thank you Joe & team!

The whole team and the owner are awesome. They are very patient and polite. They are also very professional and willing to work with your schedule.

The crew is trustworthy. I have trusted them in my home while I was out of town. And they do an excellent job. I recommend them to friends and family.

After our accident with fireplace soot, our home was quite a mess. While I was somewhat hesitant to have workers in my home so close to the holidays, and concerned about how, what, and to what degree the clean-up would be done, (the) team did a fantastic job. They were always on time, extremely courteous, and paid attention to details. I couldn't have asked for a better job.

The staff was very professional and did excellent work. They were a pleasure to have in our home. The team was helpful, and above expectation.

When calling SERVPRO, customer service was very helpful on the phone and was quick at having someone come.

Leon was extremely helpful. He explained everything he was doing. He, also, cleaned up after every time he came. He was courteous and very polite. If I need to use SERVPRO, I will ask to have him come again.

Mr. Leon Free was a welcomed comfort during this difficult time. He was professional, prompt, Kind and worked cleanly to remove the waste and water damage from our house.

Leon was awesome; he was very courteous, professional, and prompt.

Leon was excellent and very courteous.

Excellent job by all the men that cleaned my house, they did not leave one surface untouched, my house looks beautiful!

Excellent customer service. Leon is an A+ representative. If ever needed again I would use you because of him.

Very happy with the service, thank you!

Leon is the epitome of a professional. He was courteous, polite, helpful, and neat.

Leon and the SERVPRO team were always helpful, professional, and courteous.

Leon was prompt, courteous, and made me feel at ease through the process.

Leon and the staff were gracious and thorough with our water damage!

SERVPRO of North Morris County provided professional, expert service promptly and efficiently throughout this emergency. I believe the crew chief, Leon, goes beyond what his official job responsibilities could be.

Richard was the cleaning lead person on this fire/soot removal cleaning job. He was an excellent professional leader on site here. He made sure the clean up was thorough.

Very happy with the service. Thank you!

Leon is amazing! And Brian, too! Both were very helpful during a stressful situation. Thank you