What our Customers say...

Why SERVPRO Testimonials

Beginning to end, excellent service from SERVPRO of North Morris County. I could not have been more pleased by the quick response I received to remediate my basement flood.

Leon was extremely reassuring that all would be fine. Work to clean up was meticulously executed, the workers were pleasant and cleaned up far beyond my expectations. Thank you!

I would like to recommend SERVPRO of North Morris County if you have a customer who is seeking a direct referral before using your services.  Please feel free to share my home phone number with that person who might want to contact me about an appropriate potential job he is considering.    I will give a glowing report about the wonderful way in which you and Leon responded to my query! And, it didn't even benefit you short of my willingness to help you as you helped me - and, to know that your contact is in my book in case I need you for anything else you might help with!   Know that I wish you much success as your business grows!  And it will, with this experience most assuredly!

We contacted SERVPRO of North Morris County when our water pipe backed up into our basement.  Joe came right away and checked out the situation.  Then he and Leon got to work.

 They ripped up the carpeting, dried everything out, disinfected, cut back the wall bases, and got our basement ready for the contractor.  

They were very pleasant, knowledgeable, and friendly to work with, did a very thorough job, and we were extremely pleased with the outcome.  

Thanks for making the remediation of our terrible basement situation a breeze!!!  Much appreciated!!!  Would definitely recommend them to everyone.

I cannot thank SERVPRO of North Morris County (Rockaway) enough for the fantastic job they did! My house had several pipes burst while I was away, and the entire house was a mess! They came out quickly, worked with me on all information, and performed everything in a professional manner. Like most people who need SERVPRO, this was a very difficult time for us - and SERVPRO helped ease the pain a bit.

Leon was ABSOLUTELY FANTASTIC! He was professional, courteous, prompt and empathetic. He kept me posted 7 days a week on status of job and made the whole difficult situation better. Thank you very much SERVPRO of North Morris County - but especially Leon, for the incredibly professional and good job you guys did! HIGHLY HIGHLY RECOMMEND!

My 2nd Floor Laundry hose failed and flooded my downstairs for 20 minutes causing major damage to my LR/DR ceiling and floors. This happened in Jan 2019 right before scheduled surgery.

The SERVPRO team headed by Leon was prompt, neat, and did everything they could to clean up the all damage and relieve me of any concerns I had about possible mold growth. Leon in particular, went out of his way to make things easier for me during a challenging and stressful time.

I offer my highest recommendations to this SERVPRO team. If you ever have any water damage to your home, do not hesitate to call them.

This letter is to acknowledge Leon Free and what a great asset he is to SERVPRO. Due to a leak in my basement, I placed a claim with my homeowners insurance company. They recommended SERVPRO of North Morris County to come in and assess the damage. Leon was the person who represented your company, and cleaned up my damaged carpet and walls.

Leon was extremely pleasant and knowledgeable with what needed to be done, and was always right on time when he stated he would be there. Everything was handled very quickly and efficiently. He also had a lot of patience, as this was the first time I had a water leak or a claim, and I didn't have a clue what I needed to do.

Because of my experience with Leon, I would definitely recommend SERVPRO to my family and friends.

Called on Saturday morning because my hot water tank was leaking... SERVPRO of North Morris and their Ops Manager, Leon, were awesome!!!

Excellent job!. Workers were early. Leon, the crew chief, was wonderful. Very knowledgeable and professional. Very pleasant demeanor.

SERVPRO of North Morris County was absolutely wonderful. We had such a mess and they were wonderful. I am so grateful to SERVPRO , now my house doesn't smell like a sewer and they did a wonderful job!